Return Policy

At Zelixon, we strive to ensure every product meets your expectations.

🛡️ Return Eligibility:

We currently accept returns for defective products only. If you receive a damaged or defective item, please contact us within 7 days of delivery.

📦 Return Instructions:

To initiate a return, email us at info@zelixon.com with your order number, description of the issue, and a photo of the item if possible.

💵 Refunds:

Once your return is approved and received, we will issue a refund to your original method of payment within 7–10 business days.

🚚 Shipping Costs:

We cover return shipping costs for defective items.

📌 Please note: Due to the nature of food products and oils, we are unable to accept returns for non-defective goods.

Thank you for your understanding and continued support.